FAQ
Have Questions? We've Got Answers
Most salon managers have these questions before joining the Zimo family. Browse the answers and take the next step with confidence.
Absolutely. Our technical team extracts your data from any system (Excel or old Windows software) and transfers it to Zimo without disrupting your client reception. You won't miss a single day of operations.
No. Zimo's servers are hosted in the most reliable data centers. Our system is optimized to run smoothly even on the slowest internet connections. Plus, if the internet goes down completely, you can temporarily record appointments and sync them once you're back online.
Zimo eliminates manual calculations. You define commission formulas (tiered or flat), consumable material costs, loans, and advances just once. At the end of each month, Zimo generates precise pay slips for every staff member with a single click — no more calculation errors.
Yes. Every staff member has their own personal panel. They can view their daily earnings, tips, and advance status. This transparency keeps them focused on quality work and eliminates the "what's my share?" confusion.
No. Zimo is designed for chain management. With a single admin panel, you can control multiple branches simultaneously, switch between them, and generate consolidated reports (for the entire brand) or segmented reports (per branch).
Your data is your asset. Our system uses advanced encryption and performs automatic, regular backups. Unlike offline systems where a single hard drive failure wipes out years of records, your data on Zimo is kept safe across the most secure data centers.
We built Zimo for stylists, not IT professionals. The interface is incredibly intuitive, and during the initial training sessions, your team will master it in under an hour.
Yes, absolutely. You can upgrade at any time. The price difference is calculated proportionally, and all your data and settings transfer seamlessly to the new plan. No re-migration, no reconfiguration needed.
No. Zimo has zero hidden costs. All pricing and services are transparently listed on our pricing page. There are no charges for installation, initial training, data migration, or support.
Simply submit your request on the demo page. Our team will walk you through the system tailored to your salon's specific needs and answer all your questions.