Know Your Clients, Connect with Them, and Keep Them Loyal
Zimo is more than just a salon management system. At its core is a powerful CRM that brings all your client data together in one place. From visit history and bookings to preferences and important occasions. With integrated marketing tools, you can run targeted campaigns, identify loyal clients, and dramatically boost your return rate.
Every Client Has a Full Profile — From First Call to Last Booking
When a new client is registered via phone or walk-in, Zimo automatically creates a complete profile. This includes contact info, appointment history, received services, amounts paid, loyalty points, preferences, special occasions (birthdays, anniversaries), and even staff notes. With this information, you can deliver a personalized experience for every client.
Integrated Marketing Tools
Send SMS to specific client groups: loyal clients, those who haven't visited in over a month, special occasions. Track campaign return rates and more.
Categorize clients by: visit frequency, booking value, last visit date, popular service type, loyalty points, and preferred branch.
Automatic sending of: welcome messages to new clients, appointment reminders, birthday greetings, and re-engagement invites after inactivity.
The system automatically identifies loyal VIP clients and alerts you to those at risk of churning.
Real Scenario: Re-engaging Dormant Clients
Zimo automatically compiles a list of clients who haven't visited in over 60 days. You send a promotional SMS with a 20% discount code for their favorite services. Result: 35% of these clients return within a week. Zimo shows you the campaign return rate so you can measure its effectiveness.
CRM Benefits
Higher Return Rate
Bring clients back to your salon with targeted, personalized communication.
Targeted Campaigns
Send messages to specific clients, not everyone. Maximize your marketing ROI.
Related Features
Online Booking System | Zimo Beauty Salon CRM
Smart online appointment scheduling for beauty salons. Calendar management, conflict prevention, and automatic customer reminders.
Financial Management & Settlements | Zimo Beauty Salon CRM
Accurate salon accounting with Zimo. Automatic commission calculation, income reports, expense tracking, and transparent settlements.
Multi-Branch Management | Zimo Beauty Salon CRM
Manage multiple beauty salon branches from a single dashboard. Comparative reporting and full operational control.
Customer Loyalty Program | Zimo Beauty Salon CRM
Build customer loyalty with Zimo. Automatic point systems, targeted SMS campaigns, and increased customer retention rates.
Staff Payroll & Salary Calculation | Zimo Beauty Salon CRM
Automatic payroll calculation for salon staff based on commission, sales percentage, and overtime with Zimo.
Reporting & Data Analytics | Zimo Beauty Salon CRM
Comprehensive analytics dashboard with financial reports, staff performance metrics, and customer behavior insights.